{"id":10,"date":"2025-11-15T07:40:35","date_gmt":"2025-11-15T07:40:35","guid":{"rendered":"https:\/\/zdravstvenidom.si\/lekarna\/?page_id=10"},"modified":"2025-11-15T07:46:24","modified_gmt":"2025-11-15T07:46:24","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/zdravstvenidom.si\/lekarna\/refund_returns\/","title":{"rendered":"Politika Vra\u010dil in Povra\u010dil Sredstev"},"content":{"rendered":"\n<p>Dobrodo\u0161li na&nbsp;<strong><a href=\"https:\/\/zdravstvenidom.si\/lekarna\/\" target=\"_blank\" rel=\"noreferrer noopener\">zdravstvenidom.si\/lekarna\/<\/a><\/strong>&nbsp;(v nadaljevanju &#8220;spletna stran&#8221;, &#8220;mi&#8221;). Ta spletna stran je informativne narave in deluje kot affiliate platforma. Na\u0161a vloga je, da vam nudimo koristne informacije in priporo\u010dila o prehranskih dopolnilih ter vas usmerimo k spletnim trgovinam na\u0161ih partnerjev.<\/p>\n\n\n\n<p><strong>Pomembno poudariti:<\/strong>&nbsp;Ta spletna stran&nbsp;<strong>ni lekarna<\/strong>&nbsp;niti zdravstveni dom. Neprodajamo izdelke neposredno. Vsi izdelki, predstavljeni na spletni strani, se naro\u010dajo neposredno od na\u0161ih partnerjev (spletne lekarne in trgovine).<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_83 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Kazalo Vsebine<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/zdravstvenidom.si\/lekarna\/refund_returns\/#2_Odgovornost_za_Vracila_in_Povracila_Sredstev\" >2. Odgovornost za Vra\u010dila in Povra\u010dila Sredstev<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/zdravstvenidom.si\/lekarna\/refund_returns\/#3_Postopek_za_Vracilo_ali_Zamenjavo\" >3. Postopek za Vra\u010dilo ali Zamenjavo<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/zdravstvenidom.si\/lekarna\/refund_returns\/#4_Poenostavljen_Postopek_za_Vracilo_%E2%80%93_Nove_Narocila\" >4. Poenostavljen Postopek za Vra\u010dilo \u2013 Nove Naro\u010dila<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/zdravstvenidom.si\/lekarna\/refund_returns\/#5_Nasa_Vloga\" >5. Na\u0161a Vloga<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/zdravstvenidom.si\/lekarna\/refund_returns\/#6_Pravne_Dolocbe\" >6. Pravne Dolo\u010dbe<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/zdravstvenidom.si\/lekarna\/refund_returns\/#7_Stik\" >7. Stik<\/a><\/li><\/ul><\/nav><\/div>\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2_Odgovornost_za_Vracila_in_Povracila_Sredstev\"><\/span>2. Odgovornost za Vra\u010dila in Povra\u010dila Sredstev<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<p>Ker se nakup izvede izklju\u010dno na spletnih straneh na\u0161ih partnerjev, se&nbsp;<strong>vse zahteve za vra\u010dilo denarja, zamenjavo izdelka ali reklamacije morajo neposredno nasloviti na prodajalca \u2013 spletno stran, kjer ste opravili nakup.<\/strong><\/p>\n\n\n\n<p>Mi ne moremo:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Sprejeti vrnjenega blaga<\/li>\n\n\n\n<li>Spro\u017eiti povra\u010dila sredstev<\/li>\n\n\n\n<li>Sprejemati odlo\u010ditev o reklamacijah<\/li>\n\n\n\n<li>Vplivati na odlo\u010ditve partnerjev o povra\u010dilu<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"3_Postopek_za_Vracilo_ali_Zamenjavo\"><\/span>3. Postopek za Vra\u010dilo ali Zamenjavo<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<p>\u010ce \u017eelite za\u010deti postopek vra\u010dila ali zamenjave, prosimo, sledite tem korakom:<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li><strong>Stopite v stik neposredno s prodajalcem<\/strong>&nbsp;\u2013 Podatke za podporo uporabnikom najdete na spletni strani, kjer ste kupili izdelek, v &#8220;Pogoji poslovanja&#8221;, &#8220;Politika vra\u010dil&#8221; ali v potrditvi naro\u010dila po e-po\u0161ti.<\/li>\n\n\n\n<li><strong>Pripravite potrebne podatke<\/strong>&nbsp;\u2013 Zberite \u0161tevilko naro\u010dila, naziv izdelka, razlog za vra\u010dilo in morebitne fotografije.<\/li>\n\n\n\n<li><strong>Sledite navodilom prodajalca<\/strong>&nbsp;\u2013 Vsak prodajalec ima svoje posebne postopke za vra\u010dilo blaga in povra\u010dilo sredstev.<\/li>\n<\/ol>\n\n\n\n<p><strong>Priporo\u010damo<\/strong>, da pred vsakim nakupom natan\u010dno preberete pogoje za vra\u010dila in povra\u010dila sredstev na spletni strani prodajalca.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"4_Poenostavljen_Postopek_za_Vracilo_%E2%80%93_Nove_Narocila\"><\/span>4. <strong>Poenostavljen Postopek za Vra\u010dilo \u2013 Nove Naro\u010dila<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<p><strong>Najla\u017eji na\u010din, da stopite v stik s proizvajalcem izdelka, je, da na njihovi uradni spletni strani (kjer ste naro\u010dili izdelek) vnesete svoje ime in kontaktno telefonsko \u0161tevilko, da se lahko nekdo od prodajnih agentov obrne na vas.<\/strong><\/p>\n\n\n\n<p><strong>Kako to deluje:<\/strong><\/p>\n\n\n\n<p>V polju za sporo\u010dilo jasno navedite, da gre za vra\u010dilo izdelka (navedite \u0161tevilko naro\u010dila, \u010de jo imate), in da \u017eelite, da vas prodajni agent kontaktira za nadaljnja navodila.<\/p>\n\n\n\n<p>Obi\u0161\u010dite uradno spletno stran prodajalca\/proizvajalca, kjer ste prvotno naro\u010dili izdelek.<\/p>\n\n\n\n<p>Poi\u0161\u010dite njihov kontaktni obrazec ali razdelek &#8220;Kontakt&#8221; (obi\u010dajno se nahaja v nogi strani ali prek glavnega menija).<\/p>\n\n\n\n<p>Izpolnite obrazec s svojim polnim imenom in\u00a0<strong>kontaktno telefonsko \u0161tevilko, ki jo lahko navedete tudi v sporo\u010dilu<\/strong>.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"5_Nasa_Vloga\"><\/span>5. Na\u0161a Vloga<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<p>\u010ceprav ne upravljamo s postopkom vra\u010dil, smo vam na voljo za pomo\u010d pri usmerjanju. \u010ce imate te\u017eave pri iskanju ustreznih kontaktnih podatkov ali Politike vra\u010dil prodajalca, nas lahko kontaktirate preko kontaktnega obrazca na na\u0161i spletni strani.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"6_Pravne_Dolocbe\"><\/span>6. Pravne Dolo\u010dbe<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<p>Vsi postopki vra\u010dil in reklamacij so urejeni s&nbsp;<strong>Splo\u0161nimi pogoji poslovanja<\/strong>&nbsp;in&nbsp;<strong>Politiko vra\u010dil<\/strong>&nbsp;prodajalca, kot tudi z veljavno zakonodajo Republike Slovenije (Zakon o varstvu potro\u0161nikov). Vse pravice in obveznosti izhajajo iz kupoprodajnega razmerja med vami (kupec) in prodajalcem.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"7_Stik\"><\/span>7. Stik<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<p>Za vsa vpra\u0161anja v zvezi s to Politiko nas lahko kontaktirate preko kontaktnega obrazca na na\u0161i spletni strani.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Dobrodo\u0161li na&nbsp;zdravstvenidom.si\/lekarna\/&nbsp;(v nadaljevanju &#8220;spletna stran&#8221;, &#8220;mi&#8221;). Ta spletna stran je informativne narave in deluje kot affiliate platforma. Na\u0161a vloga je, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"iawp_total_views":88,"footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Politika Vra\u010dil in Povra\u010dil Sredstev - Slovenija Trgovina<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/zdravstvenidom.si\/lekarna\/refund_returns\/\" \/>\n<meta property=\"og:locale\" content=\"sl_SI\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politika Vra\u010dil in Povra\u010dil Sredstev - Slovenija Trgovina\" \/>\n<meta property=\"og:description\" content=\"Dobrodo\u0161li na&nbsp;zdravstvenidom.si\/lekarna\/&nbsp;(v nadaljevanju &#8220;spletna stran&#8221;, &#8220;mi&#8221;). 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